Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. That page provides troubleshooting steps for fixing a wide variety of BSOD issues. You can also send a support ticket to the big M about the error via the Contact Microsoft Support page. Jack has been a freelance tech journalist for more than a decade. He has covered Windows Vista, 7, 10, and 11 topics within a multitude of guides for Make Use Of and numerous other websites.
Use the Driver Verifier tool as a last resort. Share Share Tweet Email. Jack Slater 41 Articles Published. Subscribe to our newsletter Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals!
Click here to subscribe. What Are Linux Metacharacters? Matching email. SSL certificate. Save now. First steps after a blue screen Try to remember exactly what you were doing on the PC right before you saw the blue screen.
Were you playing a game or just editing a document? Were you viewing a video or were you in the middle of a video conference? The answer can serve as a good indication as to the cause of your blue screen. Note down your last action as best you can. Check the temperature of your PC.
Contamination, by dust, for example, also has a considerable influence on the temperature of the system and its performance, and so can cause hardware damage.
Remove any unnecessary hardware such as external hard drives, headphones, cameras, USB drives, etc. Sometimes, blue screens are triggered by faulty devices or device operators. First steps after a successful reboot If your PC is running again, there are a few strategies that you can use to find the cause of your BSOD. Obtain the information that was displayed on the blue screen.
With Windows, you have the option of deactivating the automatic restart of your system so that you have enough time to read the error message displayed in the Windows blue screen. This opens a new window with your system information.
As soon as the blue screen reappears, note down the error message. On Windows 10, this appears at the very bottom of the display. The error message characteristically uses all caps. A blue screen contains two to three important pieces of information. Luckily, Windows creates minidump files in the event of system errors, which can be read by certain programs.
The free tool BlueScreenView can also reconstruct your most recently displayed blue screens. Start the system configuration program quickly and easily by searching in the Start menu. By right-clicking on the entry, you can run the command prompt as an administrator. Start Windows in the last functioning configuration Windows can remember when it last ran without error and reactivate this version, if necessary.
System restore If nothing else helps, a reinstallation of the operating system might eventually be necessary. How to protect yourself from the BSOD There is no way to completely protect yourself from the Windows blue screen of death, because internal errors can occur even through no fault of the user. Create backups of your data and documents. Save backups of your files on external discs or in your cloud so that potential system errors cause as little damage as possible.
Then you can create a recommended or customized backup of your files on a hard drive of your choice e. Keep Windows as well as device and system drivers updated to the most current version. As a rule, these updates take care of themselves. A faulty update will rarely trigger a blue screen.
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